FAQs
 FAQs
 FAQs
Frequently Asked Questions

Computer Services & IT Support in Atlanta and Kennesaw, GA

 FAQs
 FAQs
 FAQs
Frequently Asked Questions

Here are is our gallery of our work, if this is the kind of results that you want for your home or business, contact us

 FAQs

Here are some of the most frequently asked questions that our clients ask. Our company provides various IT services; however, we do our best to answer your questions. If you don’t see any question that you may see, drop us a note at:

Do you provide telecommunications services for businesses?

Yes, we provide telecommunications services for businesses! Our team offers networking solutions to ensure businesses stay connected, whether it’s setting up VoIP systems, managing network security, or getting, setting up fiber internet, broadband, improving connectivity infrastructure. We focus on efficiency and reliability to support smooth communication within the company and with clients. Whether a business needs basic support or comprehensive setups, we have the expertise to help.

Does your work have any kind of warranty?

Sure thing! Yes, our services do come with a warranty. We believe that great work should be backed by solid assurance, so our warranty covers our computer repair and IT services to make sure everything runs smoothly and problems are fixed correctly. If something doesn’t work as expected within the warranty period, just let us know, and we’ll get it sorted out. This way, you can feel confident and secure with the work we’ve done.

What other networking products do Universal IT Technologies work on?

Universal IT Technologies works with a variety of networking products to ensure your systems run smoothly. However, our primary product that we install and recommend is Ubiquiti. We deal with routers, switches, and firewalls, which help direct and secure data on your network. We also manage wireless network setups, so you can have a reliable internet connection throughout your space. For businesses, we handle network storage solutions, ensuring data is accessible and safe. Plus, we work with cabling infrastructure to keep everything connected efficiently. With these products, our goal is to keep your technology running without a hitch.

Before we decide on a network, can you provide us with case studies?

Yes, we can provide case studies, our portfolio, and a no obligation demo of our equipment.

If I cannot afford your services, do you provide financing?

If paying up front is tough, there are financing options available to help spread out the cost. This makes it easier to get the IT support or computer repair services you need without breaking the bank. You can discuss different payment plans that fit your budget and work out something manageable.

What services areas do Universal IT cover?

Universal IT Technologies offers its services throughout the greater Atlanta area. This means we focus on helping people and businesses in varying locations around the city with our networking design, computer repair, and IT support. If you’re in this region, we can assist with your tech needs, ensuring you get reliable and expert help.

Do you provide Ethernet cabling services?

Yes, we offer Ethernet cabling services. This includes setting up the cables needed to connect computers and other devices to a network for efficient and reliable internet access. Our team ensures that the cables are installed correctly to provide the best performance, whether it’s for a small office or a more extensive network setup.

What is your main or preferred networking equipment that your company use?

For our networking projects, we mainly use equipment from Ubiquiti. Ubiquiti is a leader in networking hardware, known for being reliable and secure. It fits well with both small and complex network needs, making it a top choice for ensuring you get the best and most stable performance from your network setup.

Does your company serve residential or commercial?

We provide services to commercial and residential clients. Our team specializes in supporting businesses and residential with computer networking design, IT support, and computer repair to help keep your operations running smoothly. We understand the tech needs of companies and strive to deliver reliable solutions that align with their goals.

Do you offer Custom PC Gaming Builds?

Yes. We do gaming pcs for any type of budget and needs.

I have a SuperMicro Motherboard with two damaged memory slots, are you able to repair or replace memory slots on motherboard?

Repairing or replacing memory slots on a SuperMicro motherboard can be tricky, as it involves delicate soldering work or potentially replacing the motherboard itself. Our team is experienced with handling such repairs, but it’s often more cost-effective and reliable to assess the motherboard and consider alternatives, like using remaining functional slots or upgrading to a compatible new board. It’s best to bring the motherboard in so we can take a closer look and recommend the best solution for your setup.

Do business Services include Apple phone Repair-face id and screen response?

We specialize in computer networking, computer repair, and IT support for various devices, but we don’t specifically focus on Apple phone repairs like fixing Face ID or screen issues. For those, you’d likely need a certified Apple repair center or a technician specializing in mobile device repairs. Focusing on networking and computer services helps provide top-notch support in those areas.

 FAQs
 FAQs
 FAQs